Last updated October 31, 2026
The payment methods available for your destination and order are shown at checkout before you submit payment.
Card and wallet payments may be processed by Stripe and other secure payment providers we engage, when the relevant option is displayed and selected at checkout; cash on delivery is also available where offered for your location. The selected provider securely requests authorisation from your bank or card issuer under its own terms and privacy notice. PeakEight Limited remains the seller responsible for the products, order support, delivery, cancellations, and refunds; the payment provider only handles the payment step.
Only enter payment details on a page whose address begins with https://. Payment-card fields on our checkout are supplied directly by the payment processor; your full card number and security code are transmitted directly to the processor and are never stored on our own servers. We retain only limited transaction details (such as the payment confirmation, card brand, and last four digits) needed for order records, refunds, support, and fraud prevention. See our Privacy Policy for more on how this information is used.
Your bank or card issuer may require additional authentication (such as 3-D Secure) before approving a payment. An authorisation hold or a pending entry on your statement does not always mean a charge has been finalised. We or our payment provider may pause or decline a payment where authentication fails, billing details don’t match, or our fraud checks flag unusual risk. If you believe a genuine order was affected, contact us and we’ll help sort it out.
Prices on the Site are displayed and charged in US Dollars (USD). Checkout shows the item total, shipping charge, and any tax collected by us before you submit payment; it does not include destination-country customs duties or import tax, which are explained in our Shipping Policy. Your bank or card provider may separately apply a currency-conversion or international transaction fee, which we do not control. The charge should appear on your statement under a descriptor referencing PeakEight; contact us promptly if you see a charge from us that you don’t recognise.
Approved refunds are issued to your original payment method, within the timeframes set out in our Refund & Returns Policy; your bank may then take a further 5–10 business days to display the credit. If you don’t recognise a charge, or a payment problem remains unresolved after contacting us, you can also raise it directly with your card issuer or payment provider; that right is never limited by anything on this page. If a payment dispute (chargeback) is opened against an order, we may share relevant order, delivery, and communication records with the payment provider or your bank to help resolve it.
PeakEight Limited
Company No. 81442471
Room 18, 2/F, Tuspark, 118 Wai Yip Street
Kwun Tong, Hong Kong
Email: support@peakeight.com
Hours: Monday–Friday, 9am–6pm Hong Kong Time (GMT+8)